Renee Good died after suffering four wounds from gunshots, including one to the left side of her head, according to newly ...

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

Now, artificial intelligence is giving dispatchers new tools to do their jobs more efficiently. "This is RapidSOS UNITE. It's ...

Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for ...

The city of Nashville has started the process to fire 911 Director Steve Martini as the dispatcher who prompted the ...

Lorain County 911 dispatchers were recognized with a proclamation at the Lorain County commissioners meeting Jan. 16 as the county pushes for the dispatchers to be designated as first responders ...

Newly released transcripts of emergency calls and dispatch records on Friday detailed the chaotic and dangerous scene that ...

After Renee Good was shot last week by a federal immigration officer in Minneapolis, the mother of three was “unresponsive, ...

Newly released 911 transcripts show the chaotic aftermath of the Minneapolis ICE agent shooting that left 37-year-old Renee ...

New emergency dispatchers with the Grand Junction Regional Communication Center (GJRCC) are in their second week of training, ...

Dispatchers at Butler County’s Emergency Communications Center use artificial intelligence to identify the caller’s location ...