How 911 calls actually work, according to a former dispatcher

Ricardo Martinez II explains how emergency calls are prioritized, why burnout is rising, and what callers can do to get help ...
Lake and McHenry County Scanner

LakeComm 911 dispatch center in Lake County experiences phone outage impacting 911 calls and emergency response

Lake County's newest and largest consolidated emergency dispatch center – LakeComm – experienced an outage that impacted 911 lines for about an hour on Thursday afternoon, causing delays in emergency ...

Butler County 911 dispatchers adopt AI platform to speed-up emergency response

Now, artificial intelligence is giving dispatchers new tools to do their jobs more efficiently. "This is RapidSOS UNITE. It's ...
Marin Independent Journal on MSN

Marin presses AT&T over 911 disruption during storm

Officials expressed lingering concerns about the system’s reliability during major emergencies. The third in a series of five ...
FOX 13 Tampa Bay on MSN

Tampa Police Department rolls out AI technology to help officers, dispatchers

Tampa police officers have several new AI-powered tools to help them on the scene after the department rolled out several new tools through Prepared 911 and Axon Assistant's Policy Chat & Translation.
WPSD Local 6

Kentucky State Police Post 1 experiencing phone outage

Thursday evening, Kentucky State Police Post 1 issued an alert stating that the agency is currently experiencing a phone ...
Hoodline

Waukesha Police Department Advises on Accidental 911 Calls

The Waukesha Police advise to stay on the line after accidentally calling 911 to avoid tying up emergency resources.
Hosted on MSN

911 lines down across Mississippi; Here’s who to call if you have an emergency

JACKSON, Miss. (WLBT) - This is a developing story. 4:45 p.m. Brookhaven and Lincoln County Emergency Management reports 911 lines are “back operational at this time.” 4:15 p.m. Madison Police: “911 ...