Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

Now, artificial intelligence is giving dispatchers new tools to do their jobs more efficiently. "This is RapidSOS UNITE. It's ...

State police said the move aims to address citizens' frustration at calls being redirected to local law enforcement.

The Upper Merion Township Police Department is opening recruitment for one of the most critical and high-pressure roles in ...

Newly released 911 transcripts show the chaotic aftermath of the Minneapolis ICE agent shooting that left 37-year-old Renee ...

Chatham-Kent police responded to 307 calls for service over a 24‑hour period this week, including 88 emergency 911 calls, 25 ...

An Iowa man was arrested for allegedly trespassing on a 911 emergency communications tower, officials said. Mills County ...

Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for non-emergency call takers.

Verizon customers in Charlotte and nationwide don’t have service amid a widespread outage affecting voice and data services, ...

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

Testimony ended early Thursday in the trial of former Uvalde school officer Adrian Gonzales after a juror learned his wife ...