Xplore Inc., Canada's fibre and 5G broadband company for rural living, has once again demonstrated its long-term commitment to providing a great customer experience. For the fifth consecutive year, ...
The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...
Opinion
14hOpinion
My travel nightmare made me realize that self-service culture is capitalism’s greatest con
The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but because the work has been shifted, via computers, directly onto the consumer.
As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human.
Prudential Bank Limited (PBL), an indigenous bank, has been recognised among the top 5 in the 2025 KPMG West Africa Banking Industry Customer Experience (CX) Survey, retail division, solidifying the ...
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