You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a scammer Getty A Denver resident says he lost $17,000 after he claims a United ...

Cancelled flight triggers a nightmare scam — costing Dan Smoker $17,000 Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to ...

You might think you're talking to a customer service rep for a car insurance company, a bank or a utility. But are you really? Or is it a scam?

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.