Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

Helps so much getting off your butt all day. Add an under desk treadmill for extra needed exercise and blood flow. Your body will thank you.” — Amazon Customer “I had been working from home several ...

This week's hero is someone we'll Regomize as "Don" who worked the help desk at his county's largest employer some ... that stood for Systems Management Server – not the Short Messaging Service for ...