This felt new. In the past, a hotel booking had been an easy thing to cancel. Up until the day before check-in, you could ...

NBC 5 Responds to two North Texas consumers who say their plans for a star-studded weekend in Frisco are in flux. They learned their confirmed hotel reservations changed. When the Academy of Country ...

Hotels often bleed money because their reservation process isn't well-planned, which can frustrate guests and cause them to find another place to sleep. Reservations are the most reliable revenue ...

Sonder, a short-term rental hotel brand, announced plans to file for bankruptcy on Monday, Nov. 10. This left current guest ...

Q: I have a few questions: Is a hotel reservation a binding contract? Does it make any difference if I don’t make a so-called guaranteed reservation by providing my credit card information? Does it ...

Some fans planning to attend this weekend's Dreamville Festival in Raleigh were shocked to find out their hotel reservations were canceled. Despite booking accommodations ahead of time, multiple ...

Look at your travel itinerary closely. Notice anything different? That's right, your hotel reservation may be totally nonrefundable. Yes, even during a pandemic. So if you have second thoughts about ...

Dear Traveler: Can you get a refund on a prepaid hotel room? — Cheap Skate. Dear Cheap: Usually, no. Some prepaid hotel rooms are fully refundable, but many booked under an "advance purchase" rate are ...