Overview: Using the right PHP development tools can enhance coding speed and accuracy.PhpStorm and Visual Studio Code offer ...

When Meta began scaling its large language models, it quickly became clear that the company’s existing AI infrastructure ...

At Redis, implementing AI in the SOC has been more of a measured journey. The model is more of a hybrid SOC, so there's a combination of external service providers as well as internal resources. In ...

For his new book, the journalist examines why so many people who work full-time jobs with low wages are homeless in America.

With a new contact center platform as its foundation, Avaya is headed toward public cloud and on-prem deployments while leveraging partnerships for AI.

“Voice remains the most trusted, efficient channel for travelers and operations teams alike,” said Ian Reither, COO at Telnyx. “By bringing our real-time Voice AI Agent capabilities to Sabre-connected ...

Effective email marketing demands more than generic messages, as demonstrated by experts who consistently achieve higher ...

Security operations centers are embracing AI-driven agentic workflows that automate repetitive tasks while keeping humans firmly in control of critical decisions.