Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

IT organizations have conventionally operated under an ‘own and operate’ model in which they buy or build the hardware and software needed to construct essential business systems. The inevitable ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In our work, we spend much time examining companies’ operating models and organizational ...

Winning by Design (WbD), a B2B revenue consulting and training company, launched a new Customer Success (CS) Operating Model and has updated multiple courses across its global Revenue Academy. The new ...

All Scale Ups eventually face the same challenges as they outgrow their Start Up status. How to continue acting nimbly and doing what they do best, whilst simultaneously retaining their growth curve ...

Health systems seeking to jump-start their innovation efforts often look for a “big bang” — an ideation challenge or a hackathon. Such actions can certainly garner attention and energize the workforce ...

A decentralized company that is globally and intelligently connected, one whose employees can work from anywhere, whose customers and partners can succeed from anywhere, and whose definition of ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) Operating ...