Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...
Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...
Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...
Oracle’s recent acquisition of Cerner for north of $28 billion plus layoffs in the CX business tells a story. How you read that story might tell you a good deal about the future of the CRM/CX world — ...
*Partners showcasing Oracle Fusion CRM integration. Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell ...
Oracle said the new Oracle CRM Gadgets For Sales, through pre-built integration with the Oracle Contact Center On Demand application, provide quick access to important information without having to ...
Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud enterprise software market. Both companies offer powerful, enterprise-grade platforms spanning customer relationship management ...
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