Q. Documenting instructions for my clients and staff is a frustrating process. Using the Windows Snipping Tool, editing each image in Microsoft Paint, and adding it to a Word document is a time sink.

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

Document workflow is all encompassing: from invoicing to email, it touches every aspect of a business. Here, Abe Niedzwiecki, vice president of technology of document management software and workflow ...

There is much discussion about continuous improvement, kaizen and operational excellence pursuits in operations management. Many times, the topic of process improvement neglects the more important ...