A Lichfield-based sales support specialist has launched a new training academy to equip businesses and individuals with the ...

Training that tells Target employees to smile or wave within ~10 feet and greet/offer help within ~4 feet Why Target’s doing ...

AI can do a lot, but it should not be entrusted to lead outbound—the most challenging, highest-stakes part of your funnel.

Columnist Rick Davis says role play as a sales training exercise is improperly used as a management tool for evaluation ...

Newly founded Singapore-based DEALISM PTE. LTD. has raised $15 million in angel funding to transform customer engagement and drive sales success. The round, led by GL Ventures with participation from ...

Chatbots automate conversation; agentic AI automates contribution, reshaping workflows, governance, and the human-machine ...

Quants change noisy market data into signals. They use factor models, statistical filtering, and back testing. Then, they ...

Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...

Success with AI depends on business leaders being able to create the right framework that allows organizations to quickly ...

Wake Forest is officially bowl eligible, now find out the likely bowl games they could play in coming down the stretch.

Christopher Nolan revealed to Empire magazine that he “shot over 2 million feet of film” during the making of “The Odyssey,” ...