An 87-year-old woman says she went without a working refrigerator for almost a month, until she contacted the ABC7 I-Team.

Q: I bought a microwave from Best Buy, and it doesn’t work. Technicians have replaced 10 parts over four visits, but they can’t fix it. Now the unit has started smoking, and a ...

When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right. But some frustrated customers say that's not what's happening with Sears Home ...

Karen Plaskon’s refrigerator breaks under her Sears Master Protection Agreement, and Sears approves a replacement. But after ...

A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, but a supervisor reverses the decision. Can Amazon save Christmas?

Historian Emily Lieb’s new book “Road to Nowhere” follows the story of a thriving Black neighborhood undone by maps, myths of ...

Kallie Robins was crowned Queen of the 68th Urbanna Oyster Festival and Blakelee Anderson was crowned Little Miss Spat at the Urbanna firehouse on Friday, Nov. 7.

Related: The Enormous Flea Market In Massachusetts Where $35 Still Buys Bags Of Rare Finds Countertop sections, sometimes in premium materials like granite or quartz, show up at prices that seem like ...

At Aéropostale, one of the mall’s popular clothing destinations, the clearance racks often feature items that cost less than your morning coffee. T-shirts for $5, jeans for $10—suddenly that “I have ...

Sears, once America’s largest and most important retailer, could very be going into its last Christmas shopping season.

Sears was once a retail giant with over 3,500 stores, a number that included Kmart locations after its 2005 merger. But today, it is a mere shadow of what it once was, and people are wondering if it ...