Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

CAMBRIDGE, Mass., Jan. 7, 2026 /PRNewswire/ -- MIT Technology Review today announced the release of the full agenda for EmTech AI 2026, the leading AI business conference for executives, researchers, ...

Multiexperience Development Platforms Market by Component (Platforms, Services), Deployment Type (On-premises, Cloud), ...

Zacks Rank #2 contact center software solutions provider Five9 has been benefiting from FIVN’s strong performance, which was ...

WhatsApp on Wednesday said it’s rolling out new features to group chats, including member tags, text stickers, and event ...

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how ...

Talking to ChatGPT instead of typing feels faster, more human and better suited for how people actually think and work.

Copilot and ChatGPT have a lot in common, but Microsoft’s chatbot offers several advantages. Here’s how to take it for a spin ...

The world tried to kill Andy off but he had to stay alive to to talk about what happened with databases in 2025.

Original Story (10/18): Roblox is now rolling out facial age checks and age-based grouping for chat features on a voluntary basis ahead of it becoming mandatory in select markets next month. Once ...