Shopper pulls knife in customer service line at Kroger, Nashville police say

Police say Stanley Kelley, 61, pulled a knife from his belt during an altercation with another shopper in the customer ...
MarketWatch

Social Security says its phone service is getting better — but watchdogs warn callback wait times can run over an hour

The Social Security Administration’s claims that its customer service has shown significant improvement are accurate, a government oversight group reported Monday, but critics argue the report’s ...
Yahoo

Stanley Tucci’s Favorite Bar Has Twice Been Voted the Best in the World — and They’re Known for This One Signature Service

While Stanley Tucci is by far best known for his many movies — from The Devil Wears Prada to The Hunger Games and Conclave, to name just a few — he had a very different job when he was first breaking ...
Business Wire

ServiceNow to acquire Armis to expand cyber exposure and security across the full attack surface in IT, OT, and medical devices for companies, governments, and critical ...

Together, ServiceNow and Armis will create a unified, end-to-end security exposure and operations stack that can see, decide, and act across the entire technology footprint Acquisition expected to ...
Morningstar

Social Security says its phone service is getting better - but watchdogs warn callback wait times can run over an hour

The SSA Inspector General's report says the agency's telephone service performance metrics are accurate after senator's request for analysis The Social Security Administration Office of Inspector ...
Bleeping Computer

Coupang breach affecting 33.7 million users raises data protection questions

Coupang, South Korea's leading e-commerce platform, recently disclosed a data breach affecting 33.7 million customer accounts which is equivalent to nearly two-thirds of the Korean population. This ...
WBIW

Inspector General report confirms significant customer service improvements at Social Security

BALTIMORE, MD – Today, the Social Security Administration (SSA) Office of the Inspector General (OIG) released its highly anticipated audit of SSA’s telephone service metrics and the significant ...