Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

While it might look like a letter from your mortgage company, here are ways to avoid falling for this warranty scam.

Let’s get one thing straight: grumbling about bad customer service in Spain is a bit like complaining about the weather in ...

UPDATE: Oct. 10, 2024, 2:15 p.m. EDT This article has been updated to include details of how to contact Amazon customer service following ... extremely difficult to talk to an actual human being ...

Narendra Modi became the first leader to talk about sanitary pads from the ramparts of the Red Fort, essentially breaking the taboo surrounding menstruation. By talking about such subjects openly, ...

Straight Talk is the prepaid, no-contract service that you find in Walmart locations. If you’re looking to grab the best Straight Talk phones possible, look no further. In the past, we’ve stuc ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Researchers analyzed data from more than 1,000 customer-centricity transformation projects over the past 25 years. They found that only 15% of CEOs and sales teams have a customer-centric strategy.