How do you improve customer service in the telecoms industry? Angharad Carrick visited Vodafone in Stoke to find out.

A 10-year-old boy who crossed the Channel in a small boat was denied a phone call to his mother at an immigration centre in ...

IITs are making higher education more accessible for reserved category students by offering fee concessions, relaxed cut-offs ...

A fake call centre has been busted here and 12 cyber fraudsters were arrested, police said on Sunday. On October 19, the surveillance team of the Deputy Commissioner of Police, East, and the police ...

Bhubaneswar cyber police has sought a five-day remand of the six accused who were arrested on Wednesday for allegedly running a fake call centre here to cheat people, a police officer said. Police ...

A fraudulent call centre was uncovered by police in Kankaria, leading to the arrest of Salman Jivani and the seizure of over Rs 32.5 lakh in cash and electronic equipment. The operation was linked to ...

A total of 19 call centre syndicates have been crushed by the Johor police between January and September this year, says Comm ...

The police on Wednesday busted a fake call centre in the Sundarpada area here and detained six people for their alleged involvement in the cybercrime, an officer said. After receiving intelligence ...

Commissionerate Police has intensified probe after a major fake call centre was busted in Bhubaneswar recently. All the six ...

Punjab's DGP inaugurates a call centre for the national cybercrime helpline, enhancing support for victims of financial fraud ...

Genesis Energy looks set to shed call centre jobs as part of a review of its retail operating model. The power generator and ...