When pitching investors for capital, your instinct may be to highlight only the upside. But research shows that—when done right—candidly sharing setbacks can increase funding speed, lower borrowing ...

Companies can create value with agentic AI, but they often start in the wrong place. While it can be tempting to use agentic ...

Executives believe their workforce is informed and enthusiastic about AI, while most employees report confusion, anxiety, and ...

Your company doesn’t have to do anything wrong to get wrapped up in a crisis. When peers face things like product recalls, ...

When budgets tighten, programs that promote psychological safety—the freedom to speak up without fear of retribution—are ...

The succession rate at S+P 500 companies rose to 12.5% this year, up from an unusually low 9.8% last year and above the 11% ...

Recent research shows that understanding well-being and maximizing it through managerial practices not only raises employees’ quality of life—it significantly increases productivity and profitability ...

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

To mark the Thanksgiving holiday in the U.S., we’re sharing one of our favorite tips on gratitude today. Expressing gratitude to your employees can feel awkward or uncomfortable. But celebrating your ...

If you’re constantly pushing forward but rarely pausing to acknowledge your successes, you’re not alone among leaders. But it might be costing you. Celebrating wins can protect against burnout, boost ...

If your AI pilots aren’t turning into real business value, the problem likely isn’t the tech itself—it’s the operating model. The 5Rs Framework offers a structure to align teams, processes, and ...

The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because ...