If customers perceive they are dealing with a scripted chatbot, they are likely to be less satisfied with their mortgage ...

Fekomi Global Limited has launched an innovative AI-powered customer care and sales bot in a bid to give its numerous ...

Learn how to build a WhatsApp chatbot to improve your communications to enhance your brand or business. This 2 minute project ...

Companies at the top of Forbes' new Best Customer Service list commit themselves to speedy service and resolution of issues.

Perhaps most disturbingly, Setzer developed a romantic attachment to a chatbot called Daenerys. In his last act before his ...

The company introduced these chatbots with the aim to enhance operational efficiency, improve customer experiences, drive ...

MONTGOMERY COUNTY, Md. — Montgomery County leaders have announced new upgrades to the artificial-intelligence-powered chatbot ...

A teen committed suicide after spending too much time chatting to a Character.AI persona, and the family is now suing the AI ...

The announcement further points out that every customer interaction using the chatbot technology or by requesting ...