The AI-based solutions are using advanced conversational intelligence and automation to enhance customer interactions, ...

The lawsuit includes an hour-long screen recording of Character.AI's bots disturbing interactions with a user that identified ...

Data-centric cloud security company Lookout integrated an advanced, AI-driven chatbot by Embrace.ai into its Lookout partner ...

AI start-up Anthropic, creator of popular chatbot Claude, announced a new feature this week called “computer use,” which is a ...

Megan Garcia says the company’s chatbots encouraged her 14-year-old son, Sewell Setzer, to take his own life, according to ...

Perhaps most disturbingly, Setzer developed a romantic attachment to a chatbot called Daenerys. In his last act before his ...

As the platform continues to evolve, it is poised to revolutionize the way companies interact with their customers, ...

Cequence, a pioneer in API security and bot management, today announced a new partnership with International Integrated ...

Interface, a startup building an AI-powered platform to help banks field customer service requests, has raised $30 million in ...

Microsoft Copilot Studio, a toolchain enabling companies to develop custom AI assistants, enters public preview in November. The assistants, which Microsoft calls "agents," can fulfill various ...

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