NICE leads in cloud and AI for customer experience, but AI ROI is unproven and risks remain. Read here for a detailed ...

The software company NICE launched Enlighten AI to improve customer service and clients' efficiency. Enlighten AI decreases the workload for representatives and enhances customer interactions. This ...

Nice acquired conversational and agentic artificial intelligence specialist Cognigy for $955 million. The two AI leaders combine to form a powerhouse in the customer experience niche. With Nice's ...

NICE Ltd. (NASDAQ:NICE) ranks among the best big data stocks to invest in. On December 23, Piper Sandler reiterated its ...

We recently published a list of 10 Important AI Announcements for Investors. In this article, we are going to take a look at where NICE Ltd. (NASDAQ:NICE) stands against other important AI ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the introduction of SURVEIL-X Behavior, the newest AI-powered solution in its market-leading SURVEIL-X ...

Contact center market leader NICE Ltd. used the recent Enterprise Connect show to add to its artificial intelligence portfolio with the release of Enlighten XM (Experience Memory), which adds ...

AI-powered transcription and searching unlocks hidden insights from every call, to improve productivity, emergency response and staff retention NiCE (Nasdaq: NICE) today announced the launch of NiCE ...

NICE Ltd. has struggled recently due to its CEO's retirement and geopolitical issues, but is on a recovery path with AI-driven efficiency. NICE's AI-equipped customer support platform, providing its ...

New AI command center delivers real-time control, visibility, and assurance to keep enterprise AI Agents always-on and trusted NiCE (Nasdaq: NICE) today announced the launch of AI Ops Center, the ...