A Tucson, Arizona, man just fell victim to a new version of a previous Apple Support scam. In the past, Apple customers have ...

Scammers try to mimic legitimate companies to trick you into giving them your personal information and passwords. A Tucson man says he fell for it and scammers nearly drained his bank account.

A report indicates Apple is creating a generative AI chatbot for its Support app, enhancing user experience. This feature may ...

The chatbot for the Apple Support app will act as an immediate assistant before the user is connected with a live agent.

The new feature, called Support Assistant, is expected to use generative AI, similar to what powers ChatGPT, and may be ...

Apple might be the next company to add a ChatGPT-style chatbot to its Support app. Here's why that might not be a terrible ...

At the moment, the Apple Support app lets you talk to a real-life Genius Bar member about issues with your products, and ...

Users will interact with the Support Assistant through a chat interface, similar to the current live chat option. This AI is ...

Apple code shows that the company is working on an AI-powered Support Assistant for the Apple Support mobile app.

The Apple Support app could soon gain a ChatGPT-style AI assistant, which could be powered by Apple Intelligenceor ...

The Apple Support YouTube channel recently released a new how-to video showing iPhone users how to change their passcode and ...

Are you seeing a strange message on your iPhone that reads SOS? Here's what that message means, per Apple.