Verizon Communications said Thursday that customers who were affected by Wednesday's cell service outage can redeem a $20 account credit through their Verizon account.

Reynolds explained that the CPUC moved forward with a “public interest balancing test,” where “the company's programs ...

Lee McKnight, a professor in the School of Information Studies at Syracuse University, said that 5G networks increasingly run on hundreds of cloud services - along with cell towers and fiber wires - ...

Eleven Senate and House Democrats on Thursday said Trump Mobile has not delivered phones as promised and made deceptive ...

Tracking site Downdetector said it received 2.3 million reports of outages in the 24-hours starting Wednesday at 11 a.m.

The service, currently in trial, will enable FirstNet network to provide coverage for “any potential emergencies”, says Scott ...

Verizon customers nationwide reported widespread service outages starting around noon ET on January 14, with more than 171,000 reports logged on DownDetector, primarily involving loss of mobile signal ...

Verizon says a software problem caused the glitch and it is conducting a postmortem, but experts say outages are "a fact of ...

DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...

Verizon Wireless said it will provide credits to customers after a widespread outage disrupted mobile communications.

Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But ...

Some Verizon customers went without cell service for over seven hours on Jan. 14. Here's what we know about the cause of the outage.