MONTGOMERY COUNTY, Md. — Montgomery County leaders have announced new upgrades to the artificial-intelligence-powered chatbot ...

If customers perceive they are dealing with a scripted chatbot, they are likely to be less satisfied with their mortgage ...

In the retail sector, the transformation is palpable. Target's " Store Companion " is changing employee onboarding, acting as ...

Oracle Responsys Campaign Management is a cross-channel campaign management platform that delivers advanced intelligence at scale so firms can create personalized messages based on customers' and ...

In today's competitive Indian market, delivering exceptional customer service is paramount for business success. This is ...

The lawsuit includes an hour-long screen recording of Character.AI's bots disturbing interactions with a user that identified ...

ChatGPT and other LLMs are powerful solutions that marry innovation with oversight, enabling organizations to navigate the ...

Director of data and analytics Glynn Willis unpacks the fashion platform's various ventures with artificial intelligence (AI) ...

Whether it’s chatbots that can answer sophisticated queries or live agents equipped with specific customer data to substantially cut wait times, artificial intelligence is showing great potential for ...

Spread the loveCerebras Systems has announced a major breakthrough in AI inference speed, showcasing a 3x performance ...

Explore how AI is reshaping corporate finance with enhanced security, personalised services, risk management, and more.

At the recent ETCIO CDO Conclave, a panel discussion titled “Generative AI: The Real Disruptor” brought together industry ...