The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Couchbase Mobile is available now. The company said it plans to continue developing features to support AI inference in edge environments.

With agentic AI, the database must evolve from a passive ledger to an active reasoning engine that informs, guides, and ...

The fintech SpringFour has partnered with financial institutions to connect individuals to community resources in a ...

In today's digital age, data, or information, has become the most powerful resource. Every company, whether it's a bank, an e ...

Siloed systems don’t just slow operations: they fail your customers, often at critical junctions in the customer experience.

Marketing software can help your business engage customers and connect with prospective buyers to grow your brand awareness and sales.

Do you have a favorite restaurant? Perhaps a favorite store you go to? A favorite airline? How did they make you a loyal customer? There are a lot of things companies can do to inspire customer ...

Coinbase has implemented a major overhaul of its customer support operations following a significant data breach affecting 69,461 users. The company aims to reduce support requests by addressing ...

COLUMBUS, Ohio (WJW) — A state lawmaker proposes allowing utilities to take control of volunteering customers’ thermostats or appliances, to decrease overall demand on the energy grid in times of peak ...