Leave it better than you found it: in essence, that is customer service. Customer service helps people and organizations to do things that they can’t do, without you. Customer service is a measure of ...

Nobody enjoys interviews. That’s the long and the short of it. Whether you’re a new graduate who doesn’t know what to expect, a career changer looking for something new, or have been out of work for a ...

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Customer service workers have a challenging and mostly thankless ...

An interview provides an opportunity for you and the interviewer to determine how well you and the organization fit together. It is an important step in the job search process. An interview can also ...