Vodafone will use AI to help customers who phone its call centre: How will it work?
How do you improve customer service in the telecoms industry? Angharad Carrick visited Vodafone in Stoke to find out.
IITs implement fee waivers, relaxed cut-offs, and call centre support for reserved category students
IITs are making higher education more accessible for reserved category students by offering fee concessions, relaxed cut-offs ...
Boy, 10, denied call to mother at immigration centre as review finds series of ongoing failings
A 10-year-old boy who crossed the Channel in a small boat was denied a phone call to his mother at an immigration centre in ...
Lucknow Police Busts Fake Call Centre, Arrests 12 Cyber Fraudsters
The cyber criminals employed a sophisticated technique to target foreign nationals, primarily from the United States and ...
Six West Bengal natives held for running fake call centre
Cyber Crime and Economic Offense police on Wednesday arrested six West Bengal natives for allegedly running a fake call ...
Fake call centre fraud in Bhubaneswar: Commissionerate Police forms special team to bust entire network
Commissionerate Police has intensified probe after a major fake call centre was busted in Bhubaneswar recently. All the six ...
The New Indian Express on MSN6d
Fake insurance call centre busted, Two kingpins arrested in Delhi
NEW DELHI: Police have busted a fake insurance call centre which was allegedly misusing the name of Policy Bazaar to cheat ...
Con call centre unearthed in Kankaria, one held
A fraudulent call centre was uncovered by police in Kankaria, leading to the arrest of Salman Jivani and the seizure of over Rs 32.5 lakh in cash and electronic equipment. The operation was linked to ...
Genesis Energy set to shed call centre jobs as part of review
Genesis Energy looks set to shed call centre jobs as part of a review of its retail operating model. The power generator and ...
Pubs in UK city call last orders early as revellers complain they can't get pint after 10pm
Sometimes an after-work tipple is exactly what you need, but for some pub-goers, they are unable to enjoy their drink as they ...
‘Fake call centre’ operating from an apartment busted in Bhubaneswar; was it used for cyber crime?
The Commissionerate Police on Wednesday busted a fake call centre purportedly used for committing cyber crime following a raid at Sundarpada area in Bhubaneswar.
The Brooklyn Paper1d
‘Slower than a chicken!’: Activists renew call for expanded bus lane along Flatbush Avenue
Transportation advocates hiked from Flatbush Junction to Barclays Centre on Oct. 17 to highlight slow bus service along one ...