Apr 16, 2019 · Here's an updated article with some troubleshooting steps to try if you are experiencing the error: https://videowithjens.com/premiere-pro-error-retrieving-frame/

Jun 17, 2024 · Kevin, After reading and rereading your response while typing up a longwinded retort this phrase resonated suddenly "Optimizing highly compressed media before editing a project" and so I …

Dec 7, 2024 · Here's an updated article with some troubleshooting steps to try if you are experiencing the error: https://videowithjens.com/premiere-pro-error-retrieving-frame/

Apr 30, 2019 · Here's an updated article with some troubleshooting steps to try if you are experiencing the error: https://videowithjens.com/premiere-pro-error-retrieving-frame/

Nov 17, 2021 · We're having a very hard time exporting an Episode for broadcast that has the exact same workflow, media, and setting has previous projects. 1. We keep getting errors about retrieving …

Jul 27, 2022 · Similar issue with 4K iPhone footage. Was told it might be because of H265 codec and variable frame rate that Apple uses. Was able to convert the footage to H264 using Handbrake which …

Feb 18, 2020 · I've tried downgrading to previous versions of Premiere Pro (14.0.1 and 14.0.2), which didnt work, and re-upgrading to the most recent version didn't work either.

Aug 2, 2025 · At the beginning of January I was using Premiere Pro (beta) - not sure which version - and every footage clip in the library started giving me the "Error retrieving frame" error.

Aug 28, 2024 · Have you tried holding down "SHIFT" when opening premiere and select the checkbox reset media cache? Please see pinned post for checking the beta where we have made some …

Apr 3, 2024 · 0 Error Retrieving Frame Joshua31118620c2hn New Here , /t5/premiere-pro-discussions/error-retrieving-frame/td-p/14531638 Apr 02, 2024