ITIL - Wikipedia
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …
What Is IT Infrastructure Library (ITIL)? | IBM
ITIL is a library of best practices for managing IT services and improving IT support and service levels.
What is ITIL? A guide to the IT Infrastructure Library
Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …
What is ITIL? - ServiceNow
ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …
What is ITIL? Your guide to the IT Infrastructure Library - CIO
Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build …
What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera
Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …
ITIL Framework: Key Concepts, Processes and Benefits
Sep 25, 2025 · This is where ITIL, or the Information Technology Infrastructure Library, comes into play. What Is ITIL? ITIL, or Information Technology Infrastructure Library, is a …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …
ITIL framework explained: what it is & how to comply
Aug 13, 2025 · The ITIL framework is a set of best-practice procedures and processes for IT and digital service management. It is a framework used by a huge range of organizations to ensure …
What Is ITIL? Complete Definition, Benefits, & Evolution (2025)
Jan 5, 2025 · ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven …