NBU Text Updates – Stay Connected! Stay informed wherever you are with our text notification program. Receive real-time updates about outages, service alerts and important utility …

New Braunfels Utilities (NBU) Learn more about New Braunfels Utilities, the City's municipally owned utility provider for water, wastewater, and electricity.

Dec 18, 2025 · New Braunfels Utilities, New Braunfels. 15,232 likes · 129 talking about this · 115 were here. NBU is a municipal utility providing electric, water and...

Online and automated phone payments completed by 11:59 p.m. are credited the same day. All other payments to drop boxes, night drops, or other alternative payment locations cannot be …

As a municipally, public-owned utility, New Braunfels Utilities (NBU) is focused on providing its community with reliable, resilient, and cost-efficient electric, water, and wastewater services.

1488 S Seguin Ave, New Braunfels, TX 78130 NBU Service Center 355 FM 306, New Braunfels, TX 78130 Operating Hours Monday – Friday, 8:00 a.m. to 5:00 p.m. (Customer Solutions …

The NBU Board of Trustees is comprised of four residents of the City of New Braunfels and the current mayor of the City. The New Braunfels City Council appoints the Board members to five …

NBU strives to be a trusted community partner with a mission of providing resilient essential services to over 60,000 customers. Utility revenues are continually invested back into the very …

The customer will need to provide NBU with identification such as a driver’s license and a Social Security number. A deposit may be required, depending on payment history.

If you wish to make changes to Bank Draft Payments or Online Payments, please call or email NBU immediately to discuss the best option for correction to avoid incurring an additional fee.