Job description of Customer Service Manager - Role, Responsibilities & Skills
9:52
YouTubeIrritating Facts
Job description of Customer Service Manager - Role, Responsibilities & Skills
The job description of a customer service manager centers on overseeing the delivery of outstanding customer support experiences while leading and guiding service teams to ensure high levels of client satisfaction. As the primary link between a company and its customers, customer service managers are responsible for setting the tone, standards ...
716 viewsJul 5, 2025
Customer relationship management CRM Software
What is CRM and How Does it Work?
2:41
What is CRM and How Does it Work?
YouTubeSalesforce
6.3M viewsMar 24, 2021
What is CRM? | A guide to CRM software by Zoho CRM
6:17
What is CRM? | A guide to CRM software by Zoho CRM
YouTubeZoho
1.2M viewsJul 31, 2015
What Is CRM? | Introduction To CRM Software| CRM Projects For Beginners | CRM 2022 | Simplilearn
6:43
What Is CRM? | Introduction To CRM Software| CRM Projects For Beginners | CRM 2022 | Simplilearn
YouTubeSimplilearn
1M viewsAug 2, 2022
Top videos
1: What the Heck Does a Customer Service Manager Even Do? Explained!
43:14
1: What the Heck Does a Customer Service Manager Even Do? Explained!
YouTubeCX Collective
730 viewsApr 7, 2023
ServiceNow Customer Service Management (CSM) Full Overview
25:10
ServiceNow Customer Service Management (CSM) Full Overview
YouTubeServiceNow Bytes
2.8K views6 months ago
4 Customer Service Manager Responsibilities
2:02
4 Customer Service Manager Responsibilities
YouTubeEye on Tech
22.7K viewsDec 16, 2021
Customer relationship management CRM Benefits
What is CRM? | Customer Relationship Management | Types, Software, Factors, Benefits #crm
10:37
What is CRM? | Customer Relationship Management | Types, Software, Factors, Benefits #crm
YouTubeEducationleaves
180.1K viewsSep 11, 2023
CRM Explained | What Is Customer Relationship Management?
4:50
CRM Explained | What Is Customer Relationship Management?
YouTubeThe Learning Studio
25 views2 months ago
What is CRM (Customer Relationship Management)? | Salesforce
2:27
What is CRM (Customer Relationship Management)? | Salesforce
YouTubeSalesforce
4.2K views7 months ago
1: What the Heck Does a Customer Service Manager Even Do? Explained!
43:14
1: What the Heck Does a Customer Service Manager Even Do? Explained!
730 viewsApr 7, 2023
YouTubeCX Collective
ServiceNow Customer Service Management (CSM) Full Overview
25:10
ServiceNow Customer Service Management (CSM) Full Overview
2.8K views6 months ago
YouTubeServiceNow Bytes
4 Customer Service Manager Responsibilities
2:02
4 Customer Service Manager Responsibilities
22.7K viewsDec 16, 2021
YouTubeEye on Tech
Customer Service Manager Training Course
1:47
Customer Service Manager Training Course
319 viewsMay 27, 2024
YouTubeZoe Talent Solutions Learning
CUSTOMER SERVICE MANAGER Interview Questions & Answers! How To PASS a Customer Service Interview!
13:59
Find in video from 05:00Skills and Qualities Needed for a Great Customer Service Manager
CUSTOMER SERVICE MANAGER Interview Questions & Answers! H…
116.3K viewsAug 25, 2019
YouTubeCareerVidz
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
7:58
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
462.6K viewsDec 27, 2022
YouTubeIndeed
Getting Started with Customer Service Management
36:58
Getting Started with Customer Service Management
5K views8 months ago
YouTubeServiceNow Community
42:40
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
328.1K viewsApr 16, 2024
YouTubeCareerVidz
4:32
Customer Service Management(CSM) - Introduction
8K viewsNov 26, 2024
YouTubeTech with Thiyagesh
4:47
Find in video from 02:12Typical Day of a Client Service Manager
4 Minutes Guide: Client Service Manager (2024)
846 viewsJun 18, 2024
YouTubeCareer AI
2:44
What Is A Customer Support Manager?
6 months ago
YouTubeGlobal Insights 24
38:57
How Service Managers Should Handle Difficult Customers (Without Losing Control)
2.3K views7 months ago
YouTubeChris Collins
9:26
Job description of Service Manager - Role, Responsibilities & Skills
764 viewsJun 10, 2025
YouTubeIrritating Facts
14:19
Customer Service Manager Interview Questions and Answers for 2025
3.4K viewsJul 27, 2024
YouTubeCareerGuide
3:01
Find in video from 00:14Customer Service Example
The Secret to Outstanding Customer Service | Simon Sinek
120.9K viewsMay 17, 2024
YouTubeSimon Sinek
1:04:52
What Is CRM? | CRM Course For Beginners | Customer Relationship Management | Simplilearn
69.2K viewsMay 26, 2025
YouTubeSimplilearn
16:52
TOP 7 CUSTOMER SERVICE 'STRENGTH-BASED' INTERVIEW QUESTIONS & ANSWERS! (PASS YOUR INTERVIEW!)
17.8K views10 months ago
YouTubeCareerVidz
5:46
The secret to great customer service | Michele Marshall | TEDxStGeorge
40.2K views11 months ago
YouTubeTEDx Talks
3:15
A day in a life of a customer success manager | See how they run
22.9K viewsApr 16, 2025
YouTubemonday.com
7:19
#16 Customer Service Management(CSM) - Customer service metrics
12.1K viewsDec 17, 2024
YouTubeTech with Thiyagesh
See more
Static thumbnail place holder